Refund and Returns Policy

Effective Date: August 14, 2025

At Wall Decor House, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns

You may request a return within 15 days of receiving your order if:

The item is unused, in its original packaging, and in the same condition you received it.
Proof of purchase (order confirmation or receipt) is provided.

2. Non-Returnable Items

We do not accept returns for:

Customized or personalized items.
Clearance or final sale products.
Items damaged due to improper handling, installation, or use.

3. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 15 days of delivery with photos of the product and packaging.
We will arrange for a replacement or issue a refund at no extra cost to you.

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 15 business days to your original payment method.
Shipping fees (if applicable) are non-refundable, unless the return is due to our error.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping service for safe delivery.